Our History & Vision
Established in 1966, Shoaf Concrete supplies Mocksville, NC and surrounding areas with strong, durable concrete. Our team strives every day to establish Shoaf Concrete as the most recognizable brand for quality concrete and unparalleled service in our industry.
We believe in:
Providing superior service.
Providing a quality product.
Supporting our local communities.
Honest transactions.
Protecting our environment.
Commitment to the Customer
OUR PROMISE TO YOU
At Shoaf Concrete, we run our business the old fashioned way, with great service and great products. We work hard to build lasting relationships with our finishers. As a brand we are locally loved and supported for our continuous efforts to build better communities.
Invoicing/Billing Accuracy
We go to painstaking lengths to ensure prompt, accurate, and easy to read invoicing. Should you identify a discrepancy or have any questions, the problem will be addressed within 24 hours of notification.
Courteous and Professional Delivery Personnel
Shoaf Concrete runs a tight crew of professional delivery personnel. Our drivers are one of the reasons people order from us. They are timely, know the common hand signals for dispatching concrete and make the life of a finisher easier.
Timely Communication
We strive every day to keep you informed about relevant information regarding Shoaf Concrete, our business relationship, and our industries. If we know of any information affecting the delivery of your concrete orders, you will be notified immediately.
Telephone Calls Returned Promptly
I personally hate robotic calls or bad communication. All telephone calls will be returned in a timely manner. Any calls received prior to 4 pm will be returned by the end of the day in which they were received. Calls after 4 pm will be returned no later than noon on the following day.
On the Job Representation
A major component of our business model is professional Shoaf Concrete representatives who frequent your job sites. It is typical for us to be pouring concrete at a residential area. As a lead concrete finisher you can’t afford to have drivers throwing cigarette butts in the yard or cursing back in forth with finishers. Our on site representation is key for our continued growth in business.
Quality Products
We strive every day to improve our quality measures and provide products that meet your specific needs. All of our concrete products are batched using state of the art equipment to ensure your product is within the required tolerances.
Environmental Stewardship
Shoaf Concrete will comply with all state, local, and federal environmental laws. We will make every effort to minimize our environmental impact and be good stewards to our environments.
Community
Shoaf Concrete will continue to support our local communities and charities through our time and efforts. We are known for donating money to schools, fire and police stations in Mocksville, NC. When possible we will buy locally produced products and services. We strive to buy American-made products.